RONA+ Windsor East - Windsor, Ontario

Veronique G.

I absolutely love all the workers at this store. Every one of them makes me feel like I’m part of their family. They always go above and beyond to make sure I am happy and have everything I need.

Greg S.

Friendly, helpful, and knowledgeable staff and broad and deep inventory. I was impressed with how I was treated. Prices are fair, and comparable to other big box home renovation stores. I will definitely be back

Scott D.

I can't give less than one star, but would give zero if I could. Absolutely NO CUSTOMER SERVICE in this store. Went to buy some plumbing parts. Waited in plumbing area for 10 minutes, with no customer service associates in sight, so I went looking for some, couldn't find any, or any other customers as a matter of fact. The store was definitely not busy. I then proceeded to the go to customer service counter (that's a misnomer) and asked the people at the desk to page someone, which they did. I waited another 15 minutes, went back to the customer service counter and asked for assistance again, and had another 15 minute wait, still with no assistance. Fortunately another customer (an actual plumber who happened to be shopping there) was able to assist me. I paid for my purchase and left. I will be sure to avoid doing any further business at this store, but I don't suspect they will be in business much longer with the lack of staff and customer service. I'd suggest going to the Home Depot if you need anything requiring customer service.
Update:
As much as I appreciate the response from the management team, but this is not a one time or isolated incident, so the sharing of the feedback, doesn't mean a whole lot.

Jamie M.

DO NOT GET YOUR DUCT CLEANING DONE BY LOWE'S. They subcontract their work from Toronto, only one technician shows up, and most importantly your ducts don't get cleaned. Photos below are what was left when the job was "complete." We had to hire another company to come in and actually clean our ducts. Lowe's cleaning services has a list of 30 steps on their site that the technician is supposed to do and we can pick out at least 10 of them that he didn't - including not disinfecting our system and leaving garbage around. Save yourself the hassle and hire a reputable duct cleaning service for your home.

Tommy C.

It's the holiday season so one would think this is the time of year to be better staffed....
Nope, nada.... Stood at the paint section and even called for assistance, waited for 20min and not a person was around to help.... Left the store went elsewhere, good luck staying in business

Nathan J.

Bought a dryer, fast delivery, salesman was an awesome guy.

The 1 star is for the delivery company.
They scuffed the dryer, dented the side, bent one of the foot pegs so I can't adjust it, and they didn't level the dryer.
I called the store who again were great and very helpful, awesome communication, but the delivery company has still not gotten ahold of me. It's been 2 weeks since delivery.
EDIT: I also bought a Samsung washer when we first moved into the house, I just realized it was from the Provincial Rd Lowe's, and they didn't level the unit either.
EDIT 2: never heard back from Lowe's or installation guys.
Also bought windows, over $8,000 for 5 windows and 2 tiny ones for basement. Horrible job, supposed to be ready to paint, pre primed etc. Large gaps, mitres coming apart, no shims used etc. Left a black hand print 15 feet up that I can't get off.

electrical E.

Great
Associate sonu is a very cooperative nature person

Shawn C.

2/4 self checkouts were closed, the two that were open the scanner did not work. Had to be checked out by an employee who messed up ringing me up the first time.